Solutions

Request Management Workflows

One portal for lab requests: configurable forms, smart routing, inventory-aware bookings, real-time status and audit-ready reports. Organize requests from intake to delivery

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One system.
Total Visibility.

Bring request submission, approvals, status tracking, booking dependencies, communication, and reporting into one operational workflow.

Shared Workspace

One unified space where requesters, technicians and admins work from the same request record — no more lost context or emailed attachments.

Real-time Collaboration

Inline comments, mentions and file attachments keep conversations tied to requests so decisions, handoffs and updates happen instantly

Role-based Permissions

Tailored views and permissions for admins, technicians and users — show the right actions and data to the right people

Live Status & Alerts

Keep request owners, lab teams, and stakeholders aligned with real-time status updates, automated alerts, and clearer visibility into delays, changes, and next steps.

Collaboration

Support clearer coordination between requesters, administrators, and lab teams with centralized communication and shared request context.

Custom Forms & Templates

Build different request pathways for different services, users, and operational requirements using configurable forms, templates, and conditional logic.

Conditional Forms

Show or hide fields and change validation based on answers so users only see relevant questions

Templates & Versioning

Save reusable templates, version them for compliance and restore older versions when needed

File Attachments & Structured Metadata

Accept required files, capture structured metadata (IDs, lot numbers) and keep submissions audit-ready

Webhooks & LIMS/ELN Integration

Push submissions to LIMS/ELN or trigger webhooks to automate downstream workflows and test pipelines

Per-Sample Lines & Pricing

Add repeatable sample lines with quantities and auto-calc per-sample pricing for quotes and chargebacks

Booking & Inventory-aware

Connect requests to resource availability, inventory conditions, and booking rules so requests can move forward with fewer manual checks and fewer avoidable conflicts.

Inventory-aware Scheduling

Block or suggest alternate time slots when stock or instrument conflicts are detected to avoid last-minute cancellations

Availability Checks

Validate equipment and consumable availability at submission so requests only proceed when resources are free

Auto-Reserve Consumables & Bundles

Automatically reserve required reagents, kits and bundled items when a request is approved or scheduled

Cost Preview & Charge Capture

Show estimated costs at request time and capture chargebacks automatically when the service completes

Substitutions & Backfill Workflows

Propose approved substitutes or backfill actions when primary items are unavailable to keep work moving

Quotes, Chargebacks & Reports

Support financially accountable service workflows with structured quoting, chargeback handling, and reporting that reflects actual operational activity.

Instant Quotes & Approvals

Generate price estimates from rates, sample lines and services, and require quote approval before work begins

Automated Chargebacks

Post internal chargebacks or project invoices automatically when sessions complete, saving manual billing work

Project & Grant Allocation

Allocate costs to projects, grants or cost centers automatically to keep budgets and reporting aligned

Billing Exports & Integrations

Export billing CSVs or push cost records via API to your finance, accounting and ERP systems

Usage & Financial Dashboards

Dashboards and scheduled reports show spend, utilization and revenue by user, project and instrument

Compliance & Audit Trails

Maintain traceability across requests, changes, approvals, and operational activity with audit-ready records and controls that support more regulated or quality-sensitive environments.

Export signed logs and versioned forms for ISO/FDA audits, grant reviews or internal investigations, and keep compliance evidence linked directly to requests and bookings.

Bookitlab is secure and certified by TLS, ISO, PCI

Sample Management Ready

Support workflows where requests and sample handling need to remain connected, helping teams preserve context, reduce manual tracking, and improve downstream coordination.

API and Integrations

Connect request workflows with the systems your organization already relies on, helping reduce duplication, preserve data continuity, and fit Bookitlab into broader operational infrastructure.

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